Site policies

# Terms of service

These terms govern purchases and personal video generation on Hotline Bling Morph, operated by Hotline Bling Morph Dev Team. Read them with the Privacy Policy and Acceptable Use Policy before using the tool.

## Who can use this tool?

You must be 18 or older. You may post your videos on your own social media accounts, including monetized creator accounts. Do not resell them, use them in paid advertising for a brand or business or present them as real events. No sexual content, no minors and no content meant to deceive, harass or impersonate someone.

## What does a purchase provide?

A purchase adds the chosen pack of credits to your browser wallet after the payment is confirmed. Each video uses the credits shown next to the quality you pick. Credits do not expire. There is no subscription, membership or user account. Keep your recovery code safe because it is the only way to restore the wallet on another browser.

## How are payments handled?

Card payments open Stripe’s hosted checkout page. Your card details go to Stripe and never reach this site’s servers. Stripe is certified to PCI Service Provider Level 1, the highest level in the payments industry. Apple Pay and Google Pay payments are also processed by Stripe.

PayPal payments happen in PayPal’s own window. PayPal does not share your card or bank details with the seller.

This site keeps only the order reference, amount, currency and payment status.

Connections use HTTPS.

## What results are promised?

Face shape, motion and expressions can change. Results vary and the template limits what can be replaced. Credits return when no video is delivered. A delivered video keeps its credits.

## What happens after misuse?

We may block a wallet or decline content that breaks the rules. Report an error or dispute through the Contact page. These terms do not remove rights that applicable consumer law gives you.

## How long can I download a result?

Completed videos are available for 7 days after completion. Download a copy to keep it longer. Browser storage can be cleared or become unavailable, so it is not a permanent backup.

## What happens if generation fails?

If no video is delivered, the generation counts as failed and its credits return to your wallet for a new generation. This covers a photo that could not be sent to the video service, an error or safety block from the video service, a generation that did not start and a video not delivered within the service timeout. Once a video is delivered, its credits are not returned, whatever the visual result.

## Ready to choose a scene?

Choose the scene you want to try.

[Open the tool](../create/)